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Frequently Asked Questions

Most of the time we are asked some pretty common questions when it comes to car repair, service and maintenance. For your benefit we have compile some of our most frequently asked questions into the FAQ section below. Just click on the ‘+’ symbol to the right of the question to reveal the answer! If you have any questions that are not found within this section feel free to contact us and we will respond at our earliest convenience.

How frequently should I do an oil change on my vehicle?

5000 – 8000kms

Do I have to follow my vehicles maintenance schedule?

It is a good idea to follow your vehicles maintenance schedule. It was determined by the manufacturer to easily help you keep on top of your vehicles maintenance

Do you offer warranty?

As a Napa Autocare centre we are able to offer peace of mind warranty, 12mth/20,000kms. As well as limited lifetime warranty on many parts

Can I drop off my vehicle after hours?

Yes you can drop off your vehicle after hours and leave your keys in our drop box

I have a new car, do I need to take it to a dealership for maintenance and repairs?

No you do not need to take your vehicle to a dealership for maintenance and repairs. As long as you follow the specifications from the manufacturer for your vehicle, which can be found in your owners manual, your warranty will remain valid

Testimonials

"Again another wonderful experience. 5 STARS for you all. Thank you so much for all you have done. We will be back. :)"

Renae

2016-03-15T20:57:31+00:00

Renae

“Again another wonderful experience. 5 STARS for you all. Thank you so much for all you have done. We will be back. :)”
"Great customer service and appreciate their professional and efficient service!"

Amanda

2016-03-15T20:58:36+00:00

Amanda

“Great customer service and appreciate their professional and efficient service!”

Service You Can Trust

We've Got You Covered...

Consumers consistently select a NAPA AutoCare Center because of the trust and confidence they have in NAPA quality parts and NAPA AutoCare’s commitment to excellence. Taking care of your car’s health is an important part of protecting your investment and protecting your family.

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